At StarBright, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. If you would like to return or exchange an item, please contact us within 14 days of receiving your order. Items must be in their original condition and packaging, and must not have been worn or washed. We stand behind the quality of our products and will work with you to resolve any issues that may arise.